Privacy Policy

Who we are

Effective Date: 07/01/2025
Owner: Monique Aviles, LCSW
Website: www.bloomhauswellness.com

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website. As a Licensed Clinical Social Worker (LCSW), I am committed to maintaining the confidentiality and security of your personal information, in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Information We Collect

We may collect the following types of information through this website:

Non-Personal Information: Browser type, IP address, pages visited, and time spent on the site, collected via cookies or analytics tools.

Personal Information: Name, email address, phone number, or other contact information voluntarily submitted via contact forms, appointment requests, or email.

How We Use Your Information

We use the information we collect to:

Comply with legal or ethical obligations.

Respond to inquiries or appointment requests.

Improve website functionality and user experience.

Communicate important updates or changes to services.

Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared only in the following circumstances:

As required by law, or if necessary to prevent harm or comply with legal proceedings.

With your explicit consent.

With third-party service providers (e.g., scheduling or email platforms) that help us operate the website, under strict confidentiality agreements.

HIPAA and Clinical Information

While general inquiries via the website are welcomed, this website is not intended to transmit, store, or process protected health information (PHI). All clinical communication and documentation are handled through secure, HIPAA-compliant systems.

Cookies and Analytics

This website may use cookies or third-party analytics services (e.g., Google Analytics) to track user behavior and improve functionality. You may disable cookies through your browser settings if desired.

Links to Other Websites

This site may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we have about you.
  • Request corrections or deletions of your data.
  • Opt out of communications.

To exercise any of these rights, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Monique Aviles, LCSW
Email: Admin@BloomHausWellness.com
Phone: 210-580-4814
Mailing Address: 19179 Blanco Rd., Ste 105, San Antonio, TX 78258

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.